This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") available on the Apple App Store. Please read this Privacy Policy carefully. By downloading, accessing, or using the App, you acknowledge that you have read, understood, and agree to the practices described herein.
1. Information We Collect
We collect the following categories of information when you use the App:
Information You Provide Directly
- Account Information: When you create an account, we may collect your username, email address, and password. Account creation is optional; certain features may be available without an account.
- Profile Information: You may voluntarily provide a display name, avatar, or other preferences.
- Communications: If you contact us for support, we collect the content of your messages and any attachments.
Information Collected Automatically
- Usage Data: We collect information about your interactions with the App, including games played, session duration, scores, progress, and in-app navigation patterns. This data is used to personalize your experience and improve game mechanics.
- Device Information: We collect device type, operating system version, unique device identifiers, and mobile network information.
- Diagnostic Data: Crash logs and performance data to help us identify and fix technical issues.
Information Collected with Your Permission
- Tracking Data: With your explicit consent through Apple's AppTrackingTransparency (ATT) framework, we may collect your device's advertising identifier (IDFA) to deliver personalized advertisements and measure advertising effectiveness. You may withdraw this consent at any time through your device settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the App and its features;
- To personalize your gaming experience and recommend content;
- To track your progress and maintain leaderboards (if applicable);
- To respond to your inquiries and provide customer support;
- To send you technical notices, updates, and security alerts;
- To detect, prevent, and address technical issues, fraud, or abuse;
- To comply with legal obligations and enforce our Terms of Use;
- To deliver targeted advertising, where permitted by applicable law and with your consent.
3. Legal Bases for Processing (For Users in the EEA/UK)
If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:
- Contractual Necessity: Processing necessary to provide the App and its services;
- Legitimate Interests: Processing for analytics, security, and service improvement, balanced against your rights;
- Consent: Processing for tracking and personalized advertising, which you may withdraw at any time;
- Legal Obligation: Processing required to comply with applicable laws.
4. Sharing of Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We engage third-party service providers to perform functions on our behalf, including analytics, crash reporting, advertising, and cloud hosting. These providers are contractually obligated to protect your data and may only use it to perform services for us.
- Advertising Partners: With your ATT consent, we may share your advertising identifier with advertising networks to deliver personalized advertisements. If you have not granted ATT consent, we will not share your IDFA for tracking purposes.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our company, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
- Aggregated Data: We may share anonymized, aggregated data that cannot reasonably identify you for research or analytics purposes.
Apple requires that any third party with whom we share personal data provides the same or equal protection of user data as stated in this Privacy Policy and required by the Apple Developer Program License Agreement.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Usage data is typically retained for up to 24 months. Account information is retained until you delete your account, after which it is removed from our systems within 30 days, except where retention is required by law.
6. Your Rights and Choices
Account Deletion: If you have created an account within the App, you may initiate deletion of your account at any time directly within the App. When you delete your account, the account and any data associated with it will be removed from our records, except where we are legally required to retain such data.
Access, Correction, and Deletion: Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your personal information;
- Object to or restrict certain processing;
- Request data portability;
- Lodge a complaint with your local data protection authority.
To exercise these rights, please contact us at NeuroBlocksSupport@yeah.net.
California Residents (CCPA/CPRA): If you are a California resident, you have the right to:
- Know what personal information we collect, use, and share;
- Delete your personal information;
- Correct inaccurate personal information;
- Opt out of the sale or sharing of your personal information (we do not sell personal information);
- Limit the use of sensitive personal information;
- Not be discriminated against for exercising your privacy rights.
Tracking Opt-Out: You may disable tracking by going to Settings > Privacy & Security > Tracking on your iOS device and toggling off "Allow Apps to Request to Track" or disabling tracking for the App specifically.
7. Children's Privacy
The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.
If the App is intended for use by children under 13, we comply with the Children's Online Privacy Protection Act (COPPA) and the amended COPPA Rule, including obtaining verifiable parental consent before collecting, using, or disclosing personal information from children, and obtaining separate consent before sharing children's information with third parties.
8. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.
9. International Data Transfers
Your information may be transferred to, and processed in, countries other than your country of residence. When we transfer personal data from the EEA or UK, we rely on appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the App or by other means. Your continued use of the App after the effective date of the revised policy constitutes your acceptance of the changes.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: NeuroBlocksSupport@yeah.net